As far as I can tell, Canon's WordTank line is the most popular Japanese/English dictionaries used by people of my generation.

Victim:
Mr. "Raising" from Kanagawa Prefecture

Broken Item:
Canon wordtank C30

Details of Accident:
Trying to keep my college exams at bey for another half year, my long days of prep school went o­n - but my schedule was more or less free, so the dictionary must have fallen o­n the floor...when I noticed, the dictionary was underneath a pile of thick college work and textbooks.

Apparently after that, whether it was me of my family, someone stepped o­n that pile of stuff - the details are unknown. What I do know, however, is that when I moved the pile I was shocked; my "eyes turned white."

Damage Amount:
When I asked the service center, they told me an exchange for a new product would be 12,800 yen + tax. It's a shame that the LCD wasn't covered by the warranty, and even at the price nearly enough to purchase a new dictionary, I went ahead and paid the 12,800 yen + tax for the exchange fee.

More From the Contributor:
Being an exam-student and not having a dictionary is enough to be painful. I am somewhat happy because I haven't gotten much "spritual damage" as a result of its breaking, because I purchased it for a comparatively low price - but the 13,000 yen I ended up having to pay was quite painful. The power would turn o­n, but the o­nly part of the LCD that would actually display something was a 1cm square in the upper right. I couldn't tell what the screen was displaying at all. Since this is my own fault, it's easy to understand what happened. That being said, this is hard o­n a student who pays 10,000s for schooling. I had always thought that a dictionary would be useless if I couldn't take it out of my bag and use it immediately, so I used it without a case, but this incident has clarified the importance of having o­ne for me.

Inspired by:
http://k-tai.impress.co.jp/cda/readers/crash/20384.html